BIC Operations Intake Specialist
Industry: Legal
Status: Full-Time, Non-Exempt
Location: New York City, Hybrid
THE ROLE YOU WILL PLAY
- Review and process new business intake requests for prospective, current, and former clients
- Analyze data for completeness, accuracy, and compliance
- Communicate with attorneys, assistants, and submitters regarding intake issues and risk procedures
- Prepare and route supporting documentation for approvals, including engagement letters, credit/litigation reports, discounts, and client guidelines
- Coordinate special approvals and resolve partner follow-up questions
- Maintain accurate intake documentation and flag any outstanding requirements for downstream processing
- Input and update client/matter master data in compliance with firm policy and system integrations
- Monitor shared mailbox and delegate or escalate inquiries and requests as needed
- Contribute to an efficient, client-centered intake operation in a fast-paced legal environment
COMPANY PROFILE AND BENEFITS
- A prestigious global law firm known for innovation, collaboration, and legal excellence
- Comprehensive benefits package including health, dental, vision, and more
- Generous paid time off and holidays, including backup care, and robust parental leave
- Ongoing professional development, mentorship, and growth opportunities in a supportive team environment
BACKGROUND PROFILE
- 3+ years of experience in legal conflicts, client intake, document review, or corporate law support
- Knowledge of ABA Model Rules of Professional Conduct and California State Bar ethics rules
- Strong judgment, attention to detail, and ability to prioritize multiple tasks in a high-volume setting
- Bachelor’s degree preferred; Paralegal Certificate or completion of legal ethics coursework a plus
- Strong interpersonal, analytical, and communication skills. Able to work independently and collaboratively
