Litigation Support Services Manager

Litigation Support Services Manager 
Industry: Legal – Litigation Support
Location: Remote (must be local to Washington, D.C., or San Francisco office)
 

THE ROLE YOU WILL PLAY

• Manage and coordinate a firm-wide team of litigation support analysts and professionals to ensure efficient and cost-effective litigation support.
• Oversee the implementation and use of litigation technologies, including document review tools (e.g., Relativity, Nuix Discover), transcript management systems, and case management software.
• Collaborate with the eDiscovery Project Managers to plan, design, and maintain litigation databases, providing estimates and advice on document inventory and data culling techniques.
• Supervise a substantial team of litigation support staff across US offices, ensuring high performance, equitable workload distribution, and compliance with firm policies.
• Build and maintain relationships with litigation support vendors, negotiating services and monitoring costs and quality.
• Support the design and delivery of training on litigation support technologies for attorneys, paralegals, and staff.
• Stay current on industry developments and propose solutions to complex case challenges.

COMPANY PROFILE AND BENEFITS

• Prestigious AMLAW 100 law firm with a commitment to delivering high-quality litigation support and eDiscovery solutions.
• Collaborative environment with opportunities for professional growth and leadership development.
• Comprehensive benefits package, including healthcare, 401(k), professional development, and a supportive team culture.

BACKGROUND PROFILE

• Bachelor’s Degree required.
• 5+ years of litigation support management experience within an AMLAW 100 firm or equivalent.
• 2+ years in a supervisory role managing litigation support teams.
• Experience with multiple document review tools, case management systems, and eDiscovery workflows.
• Proficiency in document inventory, deduplication, and data culling techniques.
• Proven ability to lead teams and manage vendor relationships effectively.
• Ability to uphold confidentiality and manage sensitive client and firm information.