COMPANY PROFILE:
Our client is a prominent, full-service international law firm widely recognized for its strong Intellectual Property practice with depth in patent prosecution and portfolio management for clients in technology, life sciences, and other innovation-driven industries.
The firm's IP Services team provides high-level administrative and practice management support to its Patent practitioners, serving as a centralized liaison between clients, attorneys, and internal business functions. The firm is known for a collaborative culture, a strong commitment to client service, and a focus on professional development across its Business Support teams. This role is hybrid, based in Boston, Massachusetts.
FEATURES AND BENEFITS of our Client
Our client offers a competitive total rewards package and a supportive, collaborative culture that values professional development and mentorship. Employees benefit from a flexible work environment and access to firm-wide resources designed to support long-term career growth and work-life balance.
THE ROLE YOU WILL PLAY:
- Serve as the centralized point of contact, providing high-level, non-billable administrative and practice management support to a team of Patent practitioners
- Act as the key liaison between senior attorneys, clients, and internal teams, anticipating needs and supporting the integration of new practitioners
- Oversee new client engagement and conflicts checks, and draft and finalize waiver and audit letters
- Support client transition activities, including intake, transfer, and disengagement, coordinating with foreign agents as needed
- Create and maintain client and partner reference guides, and provide transition support to departing practitioners
- Coordinate practice group meeting logistics, support practitioners' professional development needs, and arrange complex domestic and international travel
- Manage the pre-bill review process and partner with Financial Services to compile reports, analyze data, and monitor client matter budgets
- Serve as liaison between clients and collections on billing discrepancies, write-offs, and discounts; process expense reimbursements and international invoice approvals
- Monitor filing deadlines and maintain status, docket, and reporting charts in coordination with client service specialists and trademark paralegals
- Conduct research and extract relevant information from public and private IP databases
- Support business development and marketing initiatives, including tracking and reporting on client pitches
- Lead special projects, including serving as the point of contact for pro bono matter intake and tracking diligence projects
- Champion diversity, equity, and inclusion, uphold firm policies and risk-reporting protocols, and provide back-up support to other practice team specialists
BACKGROUND PROFILE:
- 3+ years of relevant IP experience
- Relevant executive administrative experience
- Proficiency in the Microsoft Office suite and firm practice management systems (training provided during onboarding)
- Availability to work overtime as required
- Bachelor's degree preferred
- Prior law firm experience strongly preferred
- Strong customer service orientation, with excellent attention to detail, organization, and prioritization skills
- Ability to work independently under pressure and tight deadlines
- Creative, entrepreneurial approach to problem-solving and process improvement
- Flexible and adaptable, with strong initiative, a get-it-done attitude, and excellent communication skills
ABOUT ABA Search
At ABA, we value professionalism, honesty, and hard work. We are positive, innovative thinkers who use creativity to turn challenges into opportunities. We love to learn and continuously seek new ways to deepen our expertise in the Legal and Life Sciences industries. We are passionate about staffing and committed to the success of our clients and candidates. That is what makes us "the name to know in recruitment."
