Business Process Analyst

San Francisco, CA 94111 | Work from home flexibility

Posted: 01/28/2025 Job Category: Legal Job Number: 2813

Job Description

Business Process Analyst, Business Intake & Conflicts
Industry:
Legal
Status: Full-Time
Location: San Francisco, New York, Boston (Hybrid)

THE ROLE YOU WILL PLAY

  • Collaborate with stakeholders to understand their needs and address business challenges through creative solutions.
  • Serve as a liaison between the Business Intake and Conflicts business unit, technology teams, and other business support teams.
  • Manage business process documentation, including business requirements, training materials, and project notes.
  • Administer and maintain BIC applications and systems in coordination with the firm’s IT department.
  • Oversee software upgrades and manage system integrations.
  • Build and edit workflows, forms, and notifications within IntApp Open, ensuring system functionality and performance.
  • Source, analyze, and report on data to support department initiatives, providing insights and recommendations.

COMPANY PROFILE AND BENEFITS

  • Join a newly created team within a forward-thinking, innovative law firm with a strong focus on operational excellence.
  • Support key Business Intake and Conflicts department initiatives while collaborating with cross-functional teams.
  • Comprehensive benefits package, including medical, dental, vision, life insurance, retirement plans, PTO, and paid holidays.

BACKGROUND PROFILE

  • 3+ years of relevant experience in business analysis or project management, ideally within the legal or corporate environment.
  • Proficiency with Microsoft Office Suite and familiarity with iManage and firm applications.
  • Knowledge of conflicts intake, workflow tools, and security database technology.
  • Experience with IntApp OPEN and Microsoft SQL is a plus.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to engage with both technical and non-technical stakeholders effectively.
ABA Search, a boutique search firm based in the San Francisco Bay Area, has been placing exceptional talent across industries for the past 30 years. Our team of experienced specialist recruiters creates bespoke strategies to deliver on technical, cultural and personal needs. It’s all about the right fit.

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